Privacy Policy

Effective Date: 11/18/2024

Welcome to Desi Kitchen. We are committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

A. Personal Information

• When You Place an Order: Name, contact details, delivery address, and payment information.
• When You Sign Up: Email address, phone number, and location preferences.
• When You Contact Us: Any information you provide during correspondence.

B. Non-Personal Information

• Device details, browser type, and IP address.
• Usage data, including browsing actions and interaction with our website.

2. How We Use Your Information

We collect your information to:

• Process orders and provide seamless delivery.
• Communicate updates, offers, and transactional notifications.
• Enhance website experience through analytics and user behavior insights.
• Comply with legal obligations and prevent fraudulent activities.

3. Information Sharing

We do not sell or rent your information to third parties. We may share data:

• With service providers (e.g., delivery partners, payment processors).
• If required by law, such as in response to legal orders.
• During mergers, acquisitions, or business transfers, ensuring data protection.

4. Data Security

We implement strict security measures, including:

• SSL encryption for transactions.
• Secure payment gateways for financial information.
• Regular security audits and updates.

Note: Despite robust measures, no system is 100% secure. Please notify us immediately if you suspect unauthorized use of your information.

5. Cookies and Tracking Technologies

Our website uses cookies to:

• Save your preferences for future visits.
• Analyze site traffic and optimize user experience.

You can control cookie settings through your browser. However, disabling cookies may impact website functionality.

6. Data Retention

We retain personal data:

• For as long as necessary to fulfill orders or provide services.
• To comply with legal and regulatory requirements.

Upon request, personal information can be deleted, except where retention is required by law.

7. Your Rights

Under the California Consumer Privacy Act (CCPA), you can:

• Access or request deletion of your personal data.
• Opt-out of data sales (though we do not sell your data).

8. Privacy Policy Updates

We reserve the right to modify this policy. Any updates will be reflected with a new effective date. We encourage periodic reviews for the latest practices.

9. Contact Us

Desi Kitchen
Email: info@desikitchen.com
Phone: +1 (551) 998-2085